Client Services Department
Looking for a professional with 1-3 years of experience in Client Servicing.
Location: INXT City Centre, NH 8, Sector 83, Gurgaon (Haryana)
Qualification: Graduate/MBA (Should have knowledge of MS Office)
Executive: Client Services is responsible to ensure that issues raised by clients are addressed within the defined time frame without compromising on quality and delivering maximum satisfaction to the clients
- Addressing client queries received through walk-ins, phone calls & emails to their satisfaction.
- Ensuring all transactions/documentation related to property are completed according to the TAT defined.
- Inter-departmental co-ordination to address client queries.
- Maximizing customer satisfaction and ensuring CSAT levels above average.
- Quality Service to the Clients
- Controlling Escalations
- Adherence to the TATs
- Good communication skills
- Ability to multitask
- Ability to handle pressure
- Interpersonal skills
- Ability to utilize available time & resources optimally
Please send your resume to email@example.com latest by 18 September 2020.